This shopping pattern provides an opportunity for the year ahead, suggests Baker, with retailers able to look at where growth is coming from and merchandise accordingly. “Innovative displays can provide trip triggers and impact the route of footfall to increase basket spend, but also offer inspiration to demonstrate the versatility of different products, which is another key shopper demand that emerged in the past 24 months and will continue to impact shopper behavior for some time yet,” he says.
“I think the key for the deli and ISB in the year ahead is about providing the experience—rather than just the function,” says Baker. “For shoppers, it’s emotional more than practical, and that’s why it carries such great opportunities for retailers to drive impulse purchase, away from the grocery aisle and vitally, bring footfall back in the wake of the pandemic.” SF&WB